Privacy Policy

Privacy policy of ViviereLondon

ViviereLondon is committed to protecting the personal information of its customers. This privacy policy describes how personal information is collected, used and protected. By using our services, you consent to the practices described in this policy.

Collection of personal information

ViviereLondon collects various types of personal information to provide the best possible shopping experience. This data may include:

First and last name
Delivery and billing address
Email address
Telephone number
Payment information
Use of personal information

Personal information collected is used for the following purposes:

Processing and shipment of orders
Payment management and fraud prevention
Communicating with customers about their orders and our product range
Improving our customer service and responding to requests
Sending information about new products, promotions and events (with customer consent)
Sharing of personal information

ViviereLondon does not sell, rent or share personal information with third parties, except in the following cases:

With third-party service providers that process payments and ship orders
If required by law or to comply with legal process
To protect the rights, property or safety of ViviereLondon, its customers or the public
Security of personal information

ViviereLondon implements appropriate security measures to protect personal information from unauthorised access, modification, disclosure or destruction. These measures include:

The use of encryption technologies for payment transactions
Restricted access to personal information to employees and partners who need the information to provide our services
Retention of personal information

ViviereLondon retains personal information for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting or reporting requirements.

Customer rights

Customers have certain rights under applicable law in relation to their personal information, including:

Right of access: Customers may request a copy of their personal data held by ViviereLondon.
Right to rectification: Customers may request correction of inaccurate or incomplete personal data.
Right to deletion: Customers may request deletion of their personal data, taking into account legal retention periods.
Right to withdraw consent: Customers may withdraw consent to the processing of their personal data at any time.
Cookies and similar technologies

ViviereLondon uses cookies and similar technologies to improve the user experience on our website. Cookies help remember customer preferences and track site usage. Customers can adjust their browser settings to refuse cookies, but this may affect the functionality of the website.

Privacy policy changes

ViviereLondon may update this privacy policy from time to time. Any changes will be published on this page with an updated date. Customers are encouraged to return to this page regularly to be aware of any changes.

Contact details

For questions about this privacy policy or to exercise your rights in relation to personal data, please contact ViviereLondon at:
Email: info@ViviereLondon.com

ViviereLondon is committed to protecting the privacy of its customers and using personal data responsibly and securely.