Shipping

Shipping policy of ViviereLondon

ViviereLondon is committed to providing all its customers with a fast and reliable shipping service. This shipping policy describes delivery times, costs and procedures to ensure an optimal shopping experience.

Delivery times
ViviereLondon is committed to shipping all orders within 24 to 48 hours of purchase confirmation. Once shipped, orders are usually delivered within 5-14 working days. Delivery times may vary depending on factors such as:

Weather conditions
Periods of high demand (such as public holidays)
Customs procedures (if applicable)
Free shipping
At ViviereLondon, you enjoy free shipping on all orders. Regardless of the order amount or your location, we make sure you pay no shipping costs. This is part of our commitment to making the shopping experience as convenient and attractive as possible.

Shipping
All orders at ViviereLondon are shipped directly from our supplier. This approach helps us reduce processing times and ensure you receive your products as quickly as possible. It also allows us to carry out strict quality control on every item shipped.

Order processing
Once your order is placed, you will receive a confirmation e-mail with all the details of your purchase.

Orders are processed and shipped within 24 to 48 hours.
Once your order has shipped, you will receive an email with a tracking number so you can easily track your package.
Tracking of orders
ViviereLondon provides tracking information for all orders. The tracking number you receive via email allows you to track the progress of your order through the carrier's website. This way you will know exactly where your package is and when it will be delivered.

Questions and support
Do you have questions about your order or our shipping policy? Our customer service team is ready to help you! You can reach us at:

Email: info@ViviereLondon.com
We aim to answer all your questions quickly and professionally.
Restrictions and exceptions
Although we do our best to meet estimated delivery times, there are sometimes unforeseen circumstances that can cause delays. These include:

Customs processes
Adverse weather conditions
Force majeure situations
ViviereLondon is not responsible for such delays, but we appreciate your understanding and patience in such cases.

Conclusion
ViviereLondon is committed to providing an exceptional online shopping experience, including fast and reliable delivery. By following our shipping policy, we ensure that every customer receives their products as quickly as possible. For questions or additional information, please feel free to contact us at info@ViviereLondon.com.